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Front Office Management (Record no. 226299)

MARC details
000 -LEADER
fixed length control field 01710nam a22001697a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9788182040120
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 9789386867035
Author Mark SIN
100 ## - MAIN ENTRY--AUTHOR NAME
Author Name Singh,R.K.
245 ## - TITLE STATEMENT
Title Front Office Management
250 ## - EDITION STATEMENT
Edition 1
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New Delhi
Name of publisher Aman Publications
Year of publication 2010
300 ## - PHYSICAL DESCRIPTION
Number of Pages 256
Accompanying material HB
500 ## - GENERAL NOTE
Bill No IN-214537
Bill Date 2025-02-11
520 ## - SUMMARY, ETC.
Summary, etc The front office department of a hotel is the control centre for the organisation. Communication and accounting are two of the most important functions of a front desk operation. The front desk also provides strategic directiosn to the organisation for setting priorities, establishing policies, aproving appraisal plans and schedules, administering the organisation, and developing and maintaining the necesary infrastructure. The sole priority of the front office department is to ensure guest satisfaction, which happens when, guest expections match what the hotel provides. About Author : Dr. R.K. Singh is one of the ace management Professionals of the country today, who has bagged many prestigious degree and diploma from the universities and institutions of global repute. He has been rendering his valuable services as administrator at senior positions in the hotel industry and hospitality education in India and abroad for ove a period of one and half decade. Contents : Preface Front Office Operations Front Office Responsibilities Front Office Accounting Front Office Communication Lodging Industry Reservation and Registration of Rooms Security Management Managing Human Resources Front Office Housekeeping Clinet Entertaining Planning and Evaluation Office Organisation Winner Front Office Bibliography Index<br/>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Write Off Books Lost status Home library Current library Shelving location Date of Accessioning Vendor Name Full call number Accession Number Department_2 Koha item type Department
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