Services Marketing : Integrating Customer Focus Across The Firm .-6th . (Record no. 39555)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00346nam a2200121Ia 4500 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Zeithamal, V A; Bitner,M J & Gremler,D D |
| 245 #0 - TITLE STATEMENT | |
| Title | Services Marketing : Integrating Customer Focus Across The Firm .-6th . |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher | TMH |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Home library | Current library | Date acquired | Cost, normal purchase price | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| MIT-WPU | MIT-WPU | 23/08/2020 | 658.89 | 139219 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 658.89 | 139220 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 658.89 | 139221 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 658.89 | 139222 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 658.89 | 139223 | Books |