Services Marketing: Integrating Customer Focus Across the Firm (Record no. 42597)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00353nam a2200121Ia 4500 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Zeithaml, Valarie A. & Bitner, Maryjo |
| 245 #0 - TITLE STATEMENT | |
| Title | Services Marketing: Integrating Customer Focus Across the Firm |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher | Tata McGraw-Hill Pub. Company Ltd. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Home library | Current library | Date acquired | Cost, normal purchase price | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| MIT-WPU | MIT-WPU | 23/08/2020 | 385.00 | 151829 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 385.00 | 151830 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 385.00 | 151831 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 385.00 | 151832 | Books | ||
| MIT-WPU | MIT-WPU | 23/08/2020 | 425.00 | 154379 | Books |