Customer Service Training

By:

Kamin, M

Material type: Text

TextPublication details: New Delhi Pergamon Flexible Learning, New Delhi 2021Edition: 1Description: XV, 204 PBISBN:

0-7506-6363-4

Subject(s):

Management

DDC classification:

658.812 KAM

Contents:

Customer Service Training

Summary: Customer service training is a structured program that equips employees with the knowledge, skills, and tools needed to effectively interact with and assist customers. It focuses on improving communication, problem-solving, product understanding, and utilizing support tools to enhance customer satisfaction and loyalty. The goal is to consistently exceed customer expectations and contribute to the overall success of the business.

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Barcode
Books	MITKRC 2nd Floor	Management	658.812 KAM (Browse shelf(Opens below))	Available	Hospitality Management	208792

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WORDI/2025/CRB/3 2025-04-01

Customer Service Training

Customer service training is a structured program that equips employees with the knowledge, skills, and tools needed to effectively interact with and assist customers. It focuses on improving communication, problem-solving, product understanding, and utilizing support tools to enhance customer satisfaction and loyalty. The goal is to consistently exceed customer expectations and contribute to the overall success of the business.

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