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Hotel Front Office Management

By: Material type: TextTextPublication details: USA John Wily & Sons, Inc 2010Edition: 4Description: XI, 468 HBISBN:
  • 978-0-471-68710-8
Subject(s): DDC classification:
  • 647.94
Contents:
Hotel Front Office Management
Summary: Hotel front office management focuses on managing all guest interactions and operations at the hotel's reception, ensuring a smooth and positive experience for guests. It includes functions like reservations, check-in/check-out, room assignments, handling guest requests, and managing payments. Front office staff are responsible for coordinating with other hotel departments to meet guest needs and maintain a positive guest experience.
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Item type Current library Collection Call number Status Notes Barcode
Books Books MITKRC 2nd Floor Reference 647.94 (Browse shelf(Opens below)) Available Hospitality Management 208803

WORDI/2025/CRB/3 2025-04-01

Hotel Front Office Management

Hotel front office management focuses on managing all guest interactions and operations at the hotel's reception, ensuring a smooth and positive experience for guests. It includes functions like reservations, check-in/check-out, room assignments, handling guest requests, and managing payments. Front office staff are responsible for coordinating with other hotel departments to meet guest needs and maintain a positive guest experience.

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