Hotel Front Office: A Training Manual

By:

Andrews,S

Material type: Text

TextPublication details: New Delhi TMH 2010Edition: 2Description: xxviii,380 PBISBN:

9780070655706

Subject(s):

Hospitality Management

DDC classification:

647.94068/ AND

Contents:

Hotel

Summary: This book is a ready references training manual to empower students,professionals and trainers with the essentials of hotel front office service.Based on the 3-years degree syllabus of hotel management schools,It is a handy companion throughout a food service professional's Career. Key Features: Handy book for self-learning and training Learning Objectives, Key terms and Review Quizzes Focus on international practices and standards Emphasis on multitasking skills Procedural details explained About the Author: Sudhir Andrews A well-name in the Hospitality industry in India. He was also the principal of the Institute of Hotel Management & Catering Technology,Pusa. He is presently Dean- Ecole Hoteliere Lavasa Table of Content: PART I: HISTORICAL EVOLUTION Chapter 1 History of Travel Chapter 2 History of Hotels Chapter 3 History of Motels Chapter 4 History of International Chain Associations Chapter 5 History of Air Travel PART II: ASPECTS OF TOURISM Chapter 6 Purpose of Travel Chapter 7 Role of Tour Operators and Travel Agent Chapter 8 Scope of Tourism Chapter 9 Role of Airlines PART III: THE HOTEL Chapter 10 Types of Lodging Chapter 11 Hotel Organisation Chapter 12 Differentiation of Guests PART IV: THE FRONT OFFICE Chapter 13 Front Office Organisation Chapter 14 Job Descriptions of Front Office Personnel Chapter 15 Competencies of Front

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Item type	Current library	Call number	Status	Notes	Barcode
Books	MITKRC 2nd Floor	9789386867030 AND (Browse shelf(Opens below))	Available	School of Business	208689

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Previous	910.684 HAL Routledge Handbook of Tourism and Sustainability	9789386867028 KIS Research And Publication Ethics	9789386867029 KAM Basic of Tourism: Theory Operation and Practice	9789386867030 AND Hotel Front Office: A Training Manual	9789386867031 FOR The Complete Wine Course	9789386867032 ARO Theory of Cookery	9789386867032 ARO Theory of Cookery	Next

IN-51 2025-02-11

Hotel

This book is a ready references training manual to empower students,professionals and trainers with the essentials of hotel front office service.Based on the 3-years degree syllabus of hotel management schools,It is a handy companion throughout a food service professional's Career. Key Features: Handy book for self-learning and training Learning Objectives, Key terms and Review Quizzes Focus on international practices and standards Emphasis on multitasking skills Procedural details explained About the Author: Sudhir Andrews A well-name in the Hospitality industry in India. He was also the principal of the Institute of Hotel Management & Catering Technology,Pusa. He is presently Dean- Ecole Hoteliere Lavasa Table of Content: PART I: HISTORICAL EVOLUTION Chapter 1 History of Travel Chapter 2 History of Hotels Chapter 3 History of Motels Chapter 4 History of International Chain Associations Chapter 5 History of Air Travel PART II: ASPECTS OF TOURISM Chapter 6 Purpose of Travel Chapter 7 Role of Tour Operators and Travel Agent Chapter 8 Scope of Tourism Chapter 9 Role of Airlines PART III: THE HOTEL Chapter 10 Types of Lodging Chapter 11 Hotel Organisation Chapter 12 Differentiation of Guests PART IV: THE FRONT OFFICE Chapter 13 Front Office Organisation Chapter 14 Job Descriptions of Front Office Personnel Chapter 15 Competencies of Front

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