TY  - BOOK
AU  - Kamin, M
TI  - Customer Service Training
SN  - 0-7506-6363-4
U1  - 658.812 
PY  - 2021///
CY  - New Delhi
PB  - Pergamon Flexible Learning, New Delhi
KW  - Leadership
N1  - WORDI/2025/CRB/3; Customer Service Training
N2  - Customer service training is a structured program that equips employees with the knowledge, skills, and tools needed to effectively interact with and assist customers. It focuses on improving communication, problem-solving, product understanding, and utilizing support tools to enhance customer satisfaction and loyalty. The goal is to consistently exceed customer expectations and contribute to the overall success of the business.
ER  -