TY  - BOOK
AU  - Cag, W
TI  - Operations Management in Hospitality Industry
SN  - 978-1-63549-872-1
U1  - 647.94 
PY  - 2018///
CY  - New York
PB  - Larsen & Keller
KW  - Hospitality Management
N1  - WORDI/2025/CRB/3; Operations Management in Hospitality Industry
N2  - In the hospitality industry, operations management focuses on efficiently utilizing resources, coordinating departments, and managing various aspects of the business to ensure a smooth and positive guest experience. This includes areas like front office operations, housekeeping, food and beverage services, and guest relations. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction, leading to positive reviews and repeat business.
ER  -