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Total Quality Management .-3rd ed
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Besterfield,D.H
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PHI, New Delhi
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Total Quality Management .-4 .-978-93-325-3445-2
by
Besterfield,D.H; Besterfield-Michna,C & Besterfield-Sacre,M
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Pearson, South Asia
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Quality Control .-7th ed
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Besterfield,D H
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PHI, New Dehli
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Quality Control .-7th
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Besterfield, D. H
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Pearson
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