000 00264nam a2200109Ia 4500
008 211214s9999 xx 000 0 und d
020 _a978-81-8318-840
100 _aJha S M
245 _aServices Marketing
260 _aMumbai
_bHimalaya Pub.
_c2008
942 _cBK
999 _c131664
_d131664