| 000 | 00914nam a2200193 4500 | ||
|---|---|---|---|
| 005 | 20250502121807.0 | ||
| 020 | _a0-7506-6363-4 | ||
| 082 |
_a658.812 _bKAM |
||
| 100 | _aKamin, M | ||
| 245 | _aCustomer Service Training | ||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bPergamon Flexible Learning, New Delhi _c2021 |
||
| 300 |
_aXV, 204 _ePB |
||
| 500 |
_aWORDI/2025/CRB/3 _b2025-04-01 |
||
| 505 | _aCustomer Service Training | ||
| 520 | _aCustomer service training is a structured program that equips employees with the knowledge, skills, and tools needed to effectively interact with and assist customers. It focuses on improving communication, problem-solving, product understanding, and utilizing support tools to enhance customer satisfaction and loyalty. The goal is to consistently exceed customer expectations and contribute to the overall success of the business. | ||
| 650 | _aLeadership | ||
| 942 | _cBK | ||
| 999 |
_c226085 _d226085 |
||