000			02024nam a22001817a 4500
005			20250704115037.0
020			_a9780198060017
082			_a9789386867031 _bROD
100			_aRoday,S.
245			_aTourism: _bOperations and Management
250			_a1
260			_aNew Delhi _bOxford _c2021
300			_ax,502 _ePB
500			_aIN-14985 _b2025-02-11
505			_aTourism
520			_aTourism: Operations and Management is a comprehensive textbook specially designed to meet the needs of students of hotel management and tourism studies. It explores the core concepts of front tourism operations and management using numerous examples, photographs, flowcharts, and illustrations to explain fundamental concepts. Beginning with an introduction to the travel and tourism industry, the bok goes on to discuss various types of tourism; tourism infrastructure like accomodation, food and beverage, telecommunications; tourist transport (air, road, rail, and water); Indian and international organizations. The book explains how to set up travel agencies and tour operations and their role in the tourism industry. Key topics like tourism product ; tourism marketing; customer service skills; economic, environmental, socio-cultural and political impacts of tourism; and planning, managing and developing a tourist attraction are discussed at length. The emerging trends in tourism like GDS, e-ticketing, web marketing are explored. Chapters on travel formalities and regulations; airline geography; and itinerary planning enhance the readers' understanding of the practical operational aspects and make the book useful for practitioners as well. Students of hotel management, hospitality, and tourism studies will find this book useful for its coverage of the key concepts of tourism operations and management explained through industry-related examples, formats, and photographs. With its practice-oriented approach, the book would also be useful to practitioners like travel agents and tour operators.
942			_cBK
999			_c226287 _d226287