000 00307nam a2200109Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
035 _a24344
100 _aLovelock,C., Wirtz,J. & Chatterjee,J.
245 0 _aServices Marketing : People Technology Strategy, .-7
260 _bPearson, New Dalhi
942 _cBK
999 _c24345
_d24345