000 00308nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-0-8144-7290-3
035 _a26818
100 _aEvenson,R
245 0 _aCustomer Service Training 101 .-978-0-8144-7290-3
260 _bAMACOM, New York
942 _cBK
999 _c26819
_d26819