000 00329nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-0-8144-7784--4
035 _a26920
100 _aBell,C.R. & Zemle,R.
245 0 _aManaging Knock Your Socks Off Service .-978-0-8144-7784--4
260 _bAMACOM, New York
942 _cBK
999 _c26921
_d26921