000 00332nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-81-265-0913-3
035 _a27639
100 _aKumar, V.
245 0 _aCustomer Relationship Mangement : A Databased Approch .-978-81-265-0913-3
260 _bWiley, New Delhi
942 _cBK
999 _c27640
_d27640