000 00351nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-0-470-09588-1
035 _a28218
100 _aParmenter,D
245 0 _aKey Performance Indicators : Developing Implementing & Using Winning KPIS .-978-0-470-09588-1
260 _bWiley, Canada
942 _cBK
999 _c28219
_d28219