| 000 | 00363nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 200802s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-0-470-63770-8 | ||
| 035 | _a28293 | ||
| 100 | _aCollier,M | ||
| 245 | 0 | _aUltimate Online Customer Service Guide : How To Connect With Your Customers to Sll More .-978-0-470-63770-8 | |
| 260 | _bWiley, Canada | ||
| 942 | _cBK | ||
| 999 |
_c28294 _d28294 |
||