| 000 | 00338nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 200802s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-0-470-68793-2 | ||
| 035 | _a29234 | ||
| 100 | _aHochman,Larry | ||
| 245 | 0 | _aRelationship Revolution : Closing the Customer Promise Gap .-978-0-470-68793-2 | |
| 260 | _bWiley, Canada | ||
| 942 | _cBK | ||
| 999 |
_c29235 _d29235 |
||