000 00319nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-81-7446-672-3
035 _a29706
100 _aGopal,R. & Manjrekar,p
245 0 _aBPO/KPO Management : An Industry Perspective .-
260 _bExcel, New Delhi
942 _cBK
999 _c29707
_d29707