000 00311nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-81-7446-891-8
035 _a29866
100 _aSharm,R.D; Chahal,H & Tandon,S
245 0 _aStrategic Service Management .-
260 _bExcel, New Delhi
942 _cBK
999 _c29867
_d29867