000 | 00328nam a2200121Ia 4500 | ||
---|---|---|---|
008 | 200802s9999||||xx |||||||||||||| ||und|| | ||
020 | _a978-81-265-0913-9 | ||
035 | _a30094 | ||
100 | _aKumar,V & Reinartz,W.J | ||
245 | 0 | _aCustomer Relationship Management : Databased Approach .- | |
260 | _bWiley, New Delhi | ||
942 | _cBK | ||
999 |
_c30095 _d30095 |