000 00328nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-81-265-0913-9
035 _a30094
100 _aKumar,V & Reinartz,W.J
245 0 _aCustomer Relationship Management : Databased Approach .-
260 _bWiley, New Delhi
942 _cBK
999 _c30095
_d30095