000 00293nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-93-80014-22-7
035 _a30307
100 _aDhawan,S
245 0 _aServices Marketing Management .-
260 _bSurendra, New Delhi
942 _cBK
999 _c30308
_d30308