000 00302nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
020 _a978-0-07-061566-3
035 _a30535
100 _aFitzsimmons,J.A & Fitzsimmons,M.J
245 0 _aService Management .-
260 _bTMH, New Delhi
942 _cBK
999 _c30536
_d30536