000 00336nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
035 _a42443
100 _aChaturvedi, Mukesh & Chaturvedi, Abhinav
245 0 _aCustomer Relationship Management - An Indian Perspective
250 _a1st
260 _bExcel Books Pvt.Ltd.
942 _cBK
999 _c42444
_d42444