000 00358nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
035 _a42471
100 _aBasu, Ron
245 0 _aImplementing Quality: A Practical Guide to Tools and Techniques Enabling The Power of Operational Excellence
250 _a1st
260 _bThomson Learning Inc.
942 _cBK
999 _c42472
_d42472