| 000 | 00329nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 200802s9999||||xx |||||||||||||| ||und|| | ||
| 035 | _a42733 | ||
| 100 | _aGosney, John W. & Boehm, Thomas P. | ||
| 245 | 0 | _aCustomer Relationship Management Essencials | |
| 250 | _a1st | ||
| 260 | _bPrentice Hall of India Pvt. Ltd. | ||
| 942 | _cBK | ||
| 999 |
_c42734 _d42734 |
||