000 00317nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
035 _a43998
100 _aKandampully, Jay A.
245 0 _aService Management: The New Paradigm in Hospitality.
250 _a1st
260 _bPearson Education Pvt.Ltd.
942 _cBK
999 _c43999
_d43999