000 | 00325nam a2200121Ia 4500 | ||
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008 | 200802s9999||||xx |||||||||||||| ||und|| | ||
035 | _a44092 | ||
100 | _aFournies, Ferdinand | ||
245 | 0 | _aWhy Customers Don�t Do What You Want Them To Do | |
250 | _a6th | ||
260 | _bTata McGraw-Hill Pub. Company Ltd. | ||
942 | _cBK | ||
999 |
_c44093 _d44093 |