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| 008 | 200802s9999||||xx |||||||||||||| ||und|| | ||
| 035 | _a44321 | ||
| 100 | _aLovelock, Christopher Wirtz, Jochen & Chatterjee, Jayanta | ||
| 245 | 0 | _aServices Marketing : People, Technology,Strategy | |
| 250 | _a1st | ||
| 260 | _bPearson | ||
| 942 |
_cBK _01 |
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| 999 |
_c44322 _d44322 |
||