000 00297nam a2200121Ia 4500
008 200802s9999||||xx |||||||||||||| ||und||
035 _a44430
100 _aFord, Lisa Mcnair, David & Perry, Bill
245 0 _aExceptional Customer Service
250 _a1st
260 _bAdams Media
942 _cBK
999 _c44431
_d44431