000 00307nam a2200121Ia 4500
008 211214s9999 xx 000 0 und d
020 _a81-203-2995-3
100 _aJanakiraman B
245 _aTotal Quality Management
260 _aNew Delhi
_bPrentice Hall of India
_c2006
300 _axv+331
942 _cBK
999 _c70535
_d70535