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Operations Management in Hospitality Industry

Cag, W

Operations Management in Hospitality Industry - 1 - New York Larsen & Keller 2018 - VII, 246 PB

WORDI/2025/CRB/3

Operations Management in Hospitality Industry

In the hospitality industry, operations management focuses on efficiently utilizing resources, coordinating departments, and managing various aspects of the business to ensure a smooth and positive guest experience. This includes areas like front office operations, housekeeping, food and beverage services, and guest relations. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction, leading to positive reviews and repeat business.

978-1-63549-872-1


Hospitality Management

647.94 / CAG
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