Operations Management in Hospitality Industry

By:

Cag, W

Material type: Text

TextPublication details: New York Larsen & Keller 2018Edition: 1Description: VII, 246 PBISBN:

978-1-63549-872-1

Subject(s):

Hospitality Management

DDC classification:

647.94 CAG

Contents:

Operations Management in Hospitality Industry

Summary: In the hospitality industry, operations management focuses on efficiently utilizing resources, coordinating departments, and managing various aspects of the business to ensure a smooth and positive guest experience. This includes areas like front office operations, housekeeping, food and beverage services, and guest relations. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction, leading to positive reviews and repeat business.

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Barcode
Books	MIT-WPU 2nd Floor	Reference	647.94 CAG (Browse shelf(Opens below))	Available	Hospitality Management	208812

WORDI/2025/CRB/3 2025-04-01

Operations Management in Hospitality Industry

In the hospitality industry, operations management focuses on efficiently utilizing resources, coordinating departments, and managing various aspects of the business to ensure a smooth and positive guest experience. This includes areas like front office operations, housekeeping, food and beverage services, and guest relations. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction, leading to positive reviews and repeat business.

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