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Quality Management in Hospitality Industry (Record no. 226113)

MARC details
000 -LEADER
fixed length control field 01047nam a22001937a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 978-1-63549-877-6
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94
Author Mark MOR
100 ## - MAIN ENTRY--AUTHOR NAME
Author Name Morgan, E
245 ## - TITLE STATEMENT
Title Quality Management in Hospitality Industry
250 ## - EDITION STATEMENT
Edition 1
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New York
Name of publisher Larsen & Keller
Year of publication 2018
300 ## - PHYSICAL DESCRIPTION
Number of Pages VII, 225
Accompanying material PB
500 ## - GENERAL NOTE
Bill No WORDI/2025/CRB/3
Bill Date 2025-04-01
505 ## - FORMATTED CONTENTS NOTE
Keywords Quality Management in Hospitality Industry
520 ## - SUMMARY, ETC.
Summary, etc Quality Management in the hospitality industry focuses on consistently delivering high-quality services and amenities to ensure guest satisfaction and build a positive brand reputation. It involves a systematic approach to ensure all aspects of operation, from housekeeping to customer service, meet established standards. This includes implementing quality assurance protocols, training staff, using technology, and gathering guest feedback. <br/>Key aspects of Quality Management in Hospitality:
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Hospitality Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Write Off Books Lost status Collection Type Home library Current library Shelving location Date of Accessioning Vendor Name Price Full call number Accession Number Cost, replacement price Department_2 Koha item type Department
    Reference MIT-WPU MITKRC 2nd Floor 05/05/2025 The Word Book Shop 6957.00 647.94 MOR 208813 6957.00 Hospitality Management Books Hospitality Management
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